We Value Your Health and Well-Being

Throughout the COVID-19 pandemic, Brookdale has been committed to taking the right steps at the right time to help support the well-being of our residents and associates.


Seeing Hope in Action

Our senior living communities share photos to celebrate Brookdale associates and residents receiving the COVID-19 vaccine.

Get your questions answered faster by giving us a call.

Call 844-322-8629

Frequently Asked Questions

You may be required to wear a mask, social distance, or go through a screening process based on guidelines set by the authority having jurisdiction over the community. We ask that all new residents choose to follow the health and safety protocols that are in place at each community while focusing on getting connected to your community. For the health and safety of everyone in the community, we will abide by guidelines set by the authority having jurisdiction over the community as we welcome new residents.

New residents are not required to be vaccinated to make our community their home. However, we do recommend that residents choose to receive the COVID-19 vaccination. We are proud to have completed on-site vaccination and booster clinics at our communities as part of a US first priority program in partnership with CVS Health.


If you have not been vaccinated prior to your move, we ask that you consult with your physician to make the choice that is appropriate for your particular situation. And if you need any additional help or information specifically regarding vaccination, you can reach out to the Health and Wellness Director at your community.

At this time, masks are required for associates in most Brookdale communities. Brookdale does not require associates to wear a mask if they work in communities or buildings that only serve independent living residents, unless otherwise required by the authority having jurisdiction over the community.


Residents and visitors may be required to wear masks per guidelines set by the authority having jurisdiction over the community.

New residents, visitors and associates may be screened upon entering the community based on guidelines set by the authority having jurisdiction over the community.

Brookdale has long-established cleaning protocols in place to help prevent and reduce the spread of infectious diseases. We use products that are certified by the Environmental Protection Agency (EPA) to both clean and disinfect and have been deemed effective against the viruses that cause COVID-19 and influenza. Associates are trained specifically on these products to understand usage and dwell times (i.e., how long a product must be in contact with a surface in order to properly disinfect it).



Community areas are cleaned regularly per protocol, including:

  • Elevators

  • Entryways

  • Hallways

  • Common areas such as libraries

  • Courtyards

  • Associate bathrooms and breakrooms

  • Public bathrooms

  • Kitchens

Electrostatic Sprayers

Every community now has at least one electrostatic sprayer, allowing common area hard surfaces to be disinfected much more efficiently after they have been cleaned. Sprayers help communities in the battle against COVID-19, disinfecting high-touch, hard surfaces at least three times per day. Two key advantages to electrostatic sprayers:

  1. Speed, as disinfectant can be applied at 24,000 square feet per hour

  2. The electrostatic charge seeks out surfaces that human hands may have missed, like all around a handrail or doorknob.

The above information is current as of April 2022.

Brookdale is implementing new care pathways for those experiencing the long-term health effects of COVID-19 and focusing on helping seniors manage the social and emotional aspects of a world changed by the virus. Some of these initiatives include:

  • Expanding care protocols for helping residents manage chronic conditions, like heart disease, diabetes and COPD, based on the latest research into COVID-19 and its lingering effects
  • Encouraging residents to practice self-care

As we continue on a path forward, Brookdale is committed to providing comfortable environments for your loved ones to live life well.



An Easier Way to Shop

As a Brookdale resident, you can forgo going to the store for personal items and instead get them delivered right to your front door. Through our Personal Solutions program (available at most Brookdale communities), residents or their families can purchase items such as hearing aid batteries, shaving products, paper towels, hygiene products, and more. These items will be delivered to the apartment door without you or your loved one ever having to fight traffic, wait in long lines, or interact with someone outside the community.