A Population Health Approach to COVID Recovery

Your patients will benefit from our deep specialization as leaders in the senior-focused healthcare industry. Today, we’re helping thousands of residents navigate this current COVID environment through our clinical center of excellence, which develops clinical pathways for all types of patients, specific to the challenges that seniors face.

Refer your patients now by giving us a call.

Call 844-322-8629


Frequently Asked Questions

We offer many options for touring our communities. From virtual tours to indoor visits, your patient can learn more about Brookdale in a way that feels comfortable. To tour a future community in person, your patient can reach out via phone or email to arrange a visit. When your patient speaks with a local community advisor, they will help your patient reserve a personalized tour time, answer any questions they might have and inform them of the latest health and safety protocols in place at the community.

On the day of the personalized visit, we may ask that your patient adhere to certain basic health and safety guidelines set by the authority having jurisdiction over the community, including:

  • Wearing a mask
  • Social distancing
  • Participating in a Coronavirus (COVID-19) screening process

Being vaccinated is not required to tour a community.

Residents may be required to wear a mask, social distance, or go through a screening process based on guidelines set by the authority having jurisdiction over the community. We ask that all new residents choose to follow the health and safety protocols that are in place at each community while focusing on getting connected to the community. For the health and safety of everyone in the community, we will abide by guidelines set by the authority having jurisdiction over the community as we welcome new residents.

New residents are not required to be vaccinated to make our community their home. We do recommend that residents choose to receive the COVID-19 vaccination. We are proud to have completed on-site vaccination and booster clinics as part of a US first priority program in partnership with CVS Health. We have worked diligently to create a culture that promotes universal adoption of the vaccine.

If your patient has not been vaccinated prior to their move, we ask that they consult with you to make the choice that is appropriate for their particular situation. And if they need any additional help or information specifically regarding vaccination, they can reach out to the Health and Wellness Director at the community.

Contact your local Brookdale or call 844-322-8629

At this time, masks are required for associates in most Brookdale communities. Brookdale does not require associates to wear a mask if they work in communities or buildings that only serve independent living residents, unless otherwise required by the authority having jurisdiction over the community.

Residents and visitors may be required to wear masks per guidelines set by the authority having jurisdiction over the community.

New residents, visitors and associates may be screened upon entering the community based on guidelines set by the authority having jurisdiction over the community.

Brookdale has long-established cleaning protocols in place to help prevent and reduce the spread of infectious diseases. We use products that are certified by the Environmental Protection Agency (EPA) to both clean and disinfect and have been deemed effective against the viruses that cause COVID-19 and influenza. Associates are trained specifically on these products to understand usage and dwell times (i.e., how long a product must be in contact with a surface in order to properly disinfect it).



Community areas are cleaned regularly per protocol, including:

  • Elevators
  • Entryways
  • Hallways
  • Common areas such as libraries
  • Courtyards
  • Associate bathrooms and breakrooms
  • Public bathrooms
  • Kitchens

Electrostatic Sprayers

Every community now has at least one electrostatic sprayer, allowing common area hard surfaces to be disinfected much more efficiently after they have been cleaned. Sprayers help communities in the battle against COVID-19, disinfecting high-touch, hard surfaces at least three times per day. Two key advantages to electrostatic sprayers:

  1. Speed, as disinfectant can be applied at 24,000 square feet per hour
  2. The electrostatic charge seeks out surfaces that human hands may have missed, like all around a handrail or doorknob.

The above information is current as of April 2022.