Early on Brookdale instituted a travel ban for its associates to limit interstate spread and try to minimize infection rates in our communities. By February, we already had an emergency command center up and running, which established alert categories to monitor the status of COVID-19 risk to Brookdale's more than 700 communities and enact policies accordingly.
Throughout 2020 we have continued to refine our protocols and procedures in response to the evolving care needs of our residents, the changing guidance of the Centers for Disease Control and Prevention (CDC) and other national, state and local health authorities and what scientists continue to learn about the virus and its spread.
We’re proud of the work we are doing to help protect our residents. We believe our efforts have been effective in trying to help them. Less than 1% of our residents, as of July 31, 2020, were confirmed positive for COVID-19*.
*Brookdale COVID-19 infection rate calculated based on the total number of known COVID-19 positive Brookdale residents on July 31,2020 out of all residents who lived in Brookdale communities as of July 31, 2020. Individual community experiences may vary.