September 24, 2020

Our Response to COVID-19

About Brookdale Senior Living

Brookdale Senior Living offers multiple care levels for seniors in more than 600 communities nationwide. Brookdale helps you find the right care plan for yourself or your loved one. With amenities such as transportation services, salons and private dining rooms and activities such as gardening, fitness classes and trivia nights Brookdale caters to a wide range of interests and needs.

Image of senior man talking with doctor.

The global pandemic caused by Coronavirus (COVID-19) virus has challenged everyone and changed life as we know it. Because the residents we serve are more vulnerable to the virus and its complications, we understand that we shoulder a tremendous responsibility. We’re proud of how we have handled the crisis in our communities and hopeful for the future.

Brookdale has helped older adults navigate the challenges of aging for more than 40 years. We believe we were equipped to address this pandemic, even as its swiftness and severity took many by surprise. Every year, our communities cope with influenza, norovirus and other health risks to older adults, so when the first recorded cases of COVID-19 hit the US, we already had established protocols to navigate an infectious disease outbreak. Building on this foundation of experience, Brookdale was able to pivot quickly as we learned more about this novel virus to try to further protect our people.

Early on Brookdale instituted a travel ban for its associates to limit interstate spread and try to minimize infection rates in our communities. By February, we already had an emergency command center up and running, which established alert categories to monitor the status of COVID-19 risk to Brookdale's more than 700 communities and enact policies accordingly.

Throughout 2020 we have continued to refine our protocols and procedures in response to the evolving care needs of our residents, the changing guidance of the Centers for Disease Control and Prevention (CDC) and other national, state and local health authorities and what scientists continue to learn about the virus and its spread.

We’re proud of the work we are doing to help protect our residents. We believe our efforts have been effective in trying to help them. Less than 1% of our residents, as of July 31, 2020, were confirmed positive for COVID-19*.

_{^{*Brookdale COVID-19 infection rate calculated based on the total number of known COVID-19 positive Brookdale residents on July 31,2020 out of all residents who lived in Brookdale communities as of July 31, 2020. Individual community experiences may vary.}}