Brookdale Niagara

Outdoor Visitor Policy Information

The community’s visiting hours are 10 a.m. – 11:30 a.m. and 1 p.m. – 3:30 p.m. (Visiting hours are subject to change.)

Visitor precautions that will be in place:

• Visitor is at least 18 years old or accompanied by an adult 18 years of age or older.
• All outdoor visits will need to be scheduled in advance. Visits will be limited to 2 people at a time per resident and will be limited to 45 minutes.
• Adequate staffing for visits.
• All outdoor visits shall follow social distancing guidelines, which includes maintaining a six-foot distance apart and no physical contact during the visit.
• Masks will need to be worn at all times and/or additional safety protocols in place to maintain safety. No outside food or beverage will be permitted during a visit.
• Pets will not be permitted during a visit.
• The visitor area shall be a non-smoking area.
• All outdoor visits will be weather permitting.
• Visitors will have to comply with a temperature check and the community’s screening process.
• If the visitor fails to comply with the community’s visiting policy, they will be prohibited from visiting in accordance with the Department of Health guidance.

Under certain limited circumstances, as determined by the facility, visitation can be inside in a well-ventilated common space with no more than 10 individuals who are appropriately socially distanced and wear a face mask or face covering while in the presence of others.

Per the Department of Health's guidelines, if the situation changes and the community no longer meets the criteria, visits will halt.

Updated 10/01/2020