February 18, 2026
Some healthcare professionals may be reluctant to refer their patients to senior living communities because of their concern about sending them somewhere they can’t afford. But because they often play an important role as influencers in the lives of their older patients, they should be prepared to discuss this topic with honesty and authenticity, while also “staying in their lane.”
For the purposes of this blog post, let’s assume that the patient is on board with the idea of relocating to a senior living community and that the primary concern is how to pay for it. This blog post is designed to equip you with insights to give you confidence to introduce such conversations.
Conversations about senior living can be wide-ranging, covering everything from the appropriate level of care (independent living, assisted living, Alzheimer’s and dementia care, skilled nursing, in-home care) to determining the right time for senior living and finding the right community.
Then, of course, there is figuring out financing. This can include assessing the average cost of senior living, exploring helpful financial resources, understanding Medicare coverage and, if applicable, accessing veterans benefits.
Here are 10 tips designed to help you in discussing options and approaches with your patient.
1. Be proactive. Timing is everything. If at all possible, don’t wait until a crisis forces the patient and their family into making a hasty and stressful decision. The “40-70 rule” is one useful guideline, suggesting that adult children and their parents discuss topics such as healthcare, living arrangements and finances when the child is about 40 years old and the parent is about 70. This approach — which is a general guideline rather than a hard-and-fast rule — can help reduce tension and allow for calmer conversations. As a trusted influencer, you are likely in a position to gently nudge patients and their families toward initiating these potentially sensitive conversations.
2. Focus on the patient. The patient might not be in a position to make all the decisions, but their input is invaluable. What are their wants and needs? What are their personal health and retirement goals, and how might a senior living community help them achieve these goals?
3. Start planning as soon as possible. The patient and their family might need help determining the right level of care, the right senior living community and the right time to make the move. Weigh the benefits and drawbacks of all relevant options. Depending on the patient’s current mental and physical prognosis, the answer might be:
4. Involve other experts, if possible. Referring patients and their families to other experts, such as financial advisers, estate planners and elder law attorneys, can provide valuable perspectives, helping make the decision easier.
5. Be honest, authentic and empathetic. Transparency about cost and other topics is important as you seek to build trust regarding a topic that you and the patient might not have previously discussed. Don’t underestimate the emotions and stress that might be at play in making such a life-changing decision. During these conversations, speak in clear, simple language that’s free of both medical and financial jargon.
6. Encourage the family to do the math. Instruct the family to compare what they’re already paying with what they would pay in a senior living community, and the services they receive in both scenarios. Might they benefit from an all-inclusive (or mostly inclusive) arrangement in which all their bills are combined? Common expenses include mortgage or rent, taxes, insurance, utilities, lawn care and other services, repairs and maintenance, groceries and meals, transportation, entertainment and a health club membership. All or most of these expenses might be included in a senior living community.
7. Inform the family of the payment options. Let your patient and their family know that there are several payment options when considering senior living, and refer them to a financial professional if possible. Potential options for the patient and their family include:
An individual may be able to pay for their senior living costs through a combination of two or more of the above options.
8. Explore other options for managing costs. Potential cost management measures include a companion suite, sharing the costs of an apartment with a roommate; a move to a nearby community with lower costs; or customized services, paying for only what the patient needs at this time, with the option of expanding services as needed in the future.
9. Don’t neglect your own professional concerns and how you fit into the picture. You care about your patients’ health and well-being. You want to feel confident in the quality of care your patient will receive, as well as the quality and frequency of communication and coordination between the community and you. You also might be interested in services such as resident care tracking through an electronic medical record (EMR) and complimentary transportation for your patient to and from appointments, a benefit that many senior living communities offer. Throughout your discussions, remember to “stay in your lane”: Your role is not to provide specific financial advice but rather to open your patient’s eyes to resources they might not have considered.
10. Put everything in the record. Document your conversations about strategies and resources so other members of the patient’s care team, including family, can access the information.
We understand that you’re busy and may not always have time for in-depth conversations about the details of financing senior living with your patients and their families. Brookdale can help your patients and their families navigate the intricacies of preparing for senior living. For example:
Reach out to find out more about how Brookdale can help you help your patients find — and finance — the right senior living community for them.